Having been a longtime Morin Bros customer and resident of SLO, I have had the opportunity to have all of our family cars (4) maintained and repaired by Morin Bros. Most recently, they worked on a very perplexing problem with my 97 Ford F-150. This pickp has over 200k miles on it and started mis-firing on a random basis. Morin Bros worked on the pickup and were led to believe he issue was repaired. However, a few days later the issue returned, despite the steps already taken. I contacted Jesse about the repeated failure and he and the entire staff dropped everything to make it right. They did so professionally and very, very fairly. I understand that everything mechanical or electrical can experience odd, random and cascading failures. Morin knows this as well, and handled the issue accordingly. Will I return to Morin Bros ? Absolutely yes!! I would recommend the shop to anyone that wants a fair, courteous, knowledgeable and customer oriented auto repair shop.